Legal information

Terms of service

The rules that apply to this website and to the request you send through it. A service itself is agreed separately, and its own terms come with it.

What this website is

This website explains what the agency does and gives you one short form to ask for it. Reading it, or sending the form, does not create a contract for any service.

Everything on the public pages is general information: routes, plans, timing and cost differ from person to person and are confirmed with you individually.

Sending a request

Sending the form asks us to get in touch. It does not reserve a place, a seat, a date or a price, and it is not an offer that has been accepted.

We read the request and contact you with the details you gave. What a service includes, and what it costs, is explained before you commit to anything.

Please give accurate contact details and an honest description of your situation: the answer you get back is only as good as what we know.

How a service is agreed

Each service is agreed separately and carries its own scope, price, timing and payment terms. Those terms govern the service; this page governs the website.

The capacity the agency acts in
Not published yetThe agency publishes this here once it is confirmed. It is left blank on purpose rather than filled with an assumption.

Payment

No payment is taken on this website. There is no checkout here, and card details are never requested here.

How and when payment is made
Not published yetThe agency publishes this here once it is confirmed. It is left blank on purpose rather than filled with an assumption.

Universities, airlines and other providers

Providers set their own prices, rules, deadlines and terms, and can change them. Where a service depends on one, its terms apply alongside ours.

Decisions made by a university, a consulate, an insurer or a border authority belong to them. We prepare and present your case as well as it can be prepared; we do not decide the outcome.

The content on this site

The text, photographs and design of this website belong to the agency unless a credit says otherwise.

Please ask before reusing any of it commercially.

Liability, law and disputes

The limits of the agency's liability, the law that governs a dispute and the courts that hear it depend on where the business is established. They are not stated here yet, and we would rather leave that visible than write something we cannot stand behind.

Country of establishment, governing law and supervisory authority
Not published yetThe agency publishes this here once it is confirmed. It is left blank on purpose rather than filled with an assumption.
Professional liability insurance
Not published yetThe agency publishes this here once it is confirmed. It is left blank on purpose rather than filled with an assumption.

We revise this page whenever the way we work changes, and record which version is in force.

In force since
Not published yetThe agency publishes this here once it is confirmed. It is left blank on purpose rather than filled with an assumption.

Something here still unclear?

Ask before you commit to anything. Send a request and we will explain what applies to your case.

Request a plan